Customer Facing Enablement in an Asynchronous World

A talk by Kate Philpot
Global Head of Sales and Service Enablement, Getty Images

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About this talk

We know how important it is to prepare sellers and service agents to engage effectively with customers, but how do you do it asynchronously?

This session will share the experiences of the Getty Images organisation over the last 18 months, highlighting what they’ve learned and what they’re doing going forward.

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